Services

Below is a list of some of the services Online Office Assistants provide. If you need something done but can't see it listed, please contact us for an estimate; we provide free consultations and quotations.

Audio Typing/Transcription - we transcribe general correspondence, interviews, meetings and focus groups.
Word Processing/Typing - we do all forms of word-processing and typing, including mail merges, template creation, and conversion of documents from PDF.
Website Maintenance - we can help keep your website up to date
Spreadsheets and Data Entry - we can meet all your data entry and spread-sheet needs.
Presentations, Promotional Flyers, Invitations and Newsletters - we can create your presentation or flyer from scratch, or add that touch of finesse to an existing one to give it the ‘Wow!’ factor.
Database Creation or Maintenance - whether you need a simple customer database created in Excel or something more complex, we can create or organise it
Personalised Software Training and Support - we can work with you or your staff to help you use Microsoft Office products more effectively.
Business Analysis and Process Reviews - we can work with you to help improve and document existing business processes.
Internet Research - let us trawl the Internet for you to source information, prices or data.
JD Edwards (Enterprise One) Data Maintenance - we’re experienced in working with Enterprise One v8.9

Terms & Conditions:

The minimum time chargeable per job is 1 hour. Additional time will be invoiced in 15 minute blocks.
Emails, printing, & general phone calls are included in the above rates. Large volume print jobs (e.g. bulk mail-outs) will be outsourced; this will be discussed with the client prior to the job being commenced.
Postage, STD/International calls, courier charges & job-specific stationery are additional charges & will be invoiced to the client.
Unforeseen extra costs will be discussed with the client prior to being incurred.
On-site visits will include appropriate travel time charged at the job rate
Prices are subject to change without notice.
Online Office Assistants guarantee the quality of their work. Should an error occur, it will be corrected at no additional cost to the client. Detailed job revisions or client-initiated alterations will be charged at the standard rate applicable to the job.

Payment Terms

Payment terms are 14 days from date of invoice. Payment may be made by cheque, money order or direct bank deposit.